What no platform gives you
You will not be left alone in front of your screen.
Imperium and Aria work in English. The setup videos are in my own voice, and if you get stuck we book a call and do it together, with Zoom subtitles translating live. The Saturday sessions and the private community are held in French, and I answer your emails in the language you write to me in.
Then you are in the right place. What I sell is not only a system: it is a system et someone at the other end of the line. Here are the six forms that support takes, and which one to use depending on what is blocking you.
I do not hand you the system and leave you sitting there. The setup is guided step by step on video, and if you get stuck we book a call and do it together. I stay for six months.Stéphanie
Included in the 1,497 €, unless stated otherwise
What exists on the day you get stuck.
The video tutorial, screen by screen
Every step of the setup is filmed: creating your accounts, the values to paste in, putting it online. You pause, you replay, you pick it up again the next day. Nobody goes faster than you, and you depend on nobody's availability.
The group sessions, every week, live with me
We meet on a video call every week, in a small group, for as long as I run them. You ask your setup questions, I answer, and often someone else's question unblocks yours before you have even asked it. It is also where we look at your site together and adjust whatever is sticking. These sessions are about the technical side: building your offer and your positioning is what the workshops are for, on the services page.
6 months of email support
You write to me, I answer within 48 hours. During those six months you also have my personal address: this is not a support desk, not a robot, not an assistant, I am the one who reads and answers.
Aria, available at all times
For the vast majority of blockages you do not even need to wait for me: a screenshot is enough, Aria reads the error and fixes it. She also explains what she is going to do before doing it, in plain language.
Building your offer, with me
Aria builds your offer with you, and for many people that is enough. If you want a human pair of eyes on what you sell, to whom and at what price, I offer group workshops dedicated to that work, and one-to-one coaching for particular situations. The detail is on the services page.
The group workshops
4 live workshops of 1 hour 30, so 6 hours, on video call with me live. Dates to be set over two weeks. The recordings stay available. For moving forward alongside others and hearing their questions.
One-to-one support
5 live one-to-one sessions of 1 hour 30, so 7 hours 30. The appointments are set at your pace. The recordings are yours. Including your Google My Business listing created live and a review of your sales page.
The setup done entirely for you
If you would rather do nothing at all, I build your system for you and hand you the finished site, online, in your image. It is a separate service, at 1,490 € on top of the system, limited to one or two a month. The detail and the exact scope are on the services page.
In this order
Depending on what is sticking, you do not knock at the same door.
Most blockages are sorted out in a few minutes, without waiting for anyone. The others deserve a real conversation.
You are stuck on a screen during the setup
The video tutorial shows that exact screen. You watch it again, you carry on.
An error appears and you do not understand it
You take a screenshot of it and give it to Aria. She reads it and fixes it.
You have a question about your offer, your price, your strategy
Those are the workshops dedicated to your offer and your positioning, available as an option on the services page: these are the questions that deserve a human answer and a conversation. The group coaching included in the price is about the technical side.
None of that worked
You write to me at contact@aria-imperium.com. I answer within 48 hours, for 6 months.
What that changes
Nobody will send you off to a help article.
A support desk answers about its own tool: it knows the menus, not your business. It does not know what you sell, to whom, or why you made a particular decision last month. It sends you a help article.
Imperium has no ticket-based support desk: two things replace it. Aria knows your system by heart, remembers your offer and your decisions, and works inside it. And I know the product because I built it, and your daily life because I live it too. When you write to me, you do not have to explain your situation from scratch every time.
So that it is clear
What I will not do in your place.
- I do not answer the phone: everything goes through email, so that every answer is written down and can be reread
- No sales call before the purchase: I answer in writing, and one-to-one coaching is a separate service
- Within the price of Imperium I do not write your offer for you: Aria builds it with you. Working on it with me is a separate service
- Beyond the 6 months the email support stops; your system, on the other hand, keeps working
See exactly how to reach me → · See the services where I do the work myself →
You will not be alone in front of the screen
A complete system,
and someone who answers.
Video tutorial, group sessions every week, 6 months of email support, and Aria available at all times. Included in the 1,497 €.